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Digital Public Services

Contributor(s): Comisión Europea.
Edition information: European Commission Description: 8 p.Subject(s): Sociedad de la información | Tecnologías de la información y la comunicación | connectivityOnline resources: Acceso al documento In: Digital Economy and Society Index DESI 2018Summary: The Digital Public Services dimension measures the digitisation of public services, focusing on eGovernment and eHealth. Modernisation and digitisation of public services can lead to efficiency gains for the public administration, citizens and businesses alike. European champions in Digital Public Services are Finland, Estonia and Denmark, while Greece, Hungary and Romania are lagging behind. The quality of European online public services improved with an increase of 5 points in pre-filled forms (measuring the reuse of user data already known to the public administration), 2 points in services for businesses and 2 points in online service completion.
List(s) this item appears in: Nº 05. Novedades - Mayo 2018
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Informes Informes CDO

El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital. 

 

 

Colección digital Acceso libre online pdf

The Digital Public Services dimension measures the digitisation of public services, focusing on eGovernment and eHealth. Modernisation and digitisation of public services can lead to efficiency gains for the public administration, citizens and businesses alike.

European champions in Digital Public Services are Finland, Estonia and Denmark, while Greece, Hungary and Romania are lagging behind.

The quality of European online public services improved with an increase of 5 points in pre-filled forms (measuring the reuse of user data already known to the public administration), 2 points in services for businesses and 2 points in online service completion.

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