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Understanding digital mastery today : Why companies are struggling with their digital transformations

By Capgemini Digital Transformation Institute

By: Capgemini Digital Transformation Institute.
Edition information: Capgemini 2018Description: 31 p. gráf.Subject(s): organizations | digital masters | Digital capabilities | Transformación digitalOnline resources: acceso al documento Summary: We surveyed more than 1,300 executives in over 750 global organizations and interviewed senior executives responsible for their organizations’ digital transformation programs. Six years after our original research, organizations have had time to build capability and experience in driving digital transformation and one would expect the level of digital mastery to have progressed from 2012. However, our research does not find a clear advancement. Organizations are still struggling to turn their investments into business successes. This might reflect the difficulty for organizations to adapt to the dizzying pace of change in technology innovation (e.g., artificial intelligence, internet of things, automation). Moreover, business model disruptions in many industries are challenging traditional value-chains. But, it could also be that organizations were overly optimistic in 2012 and have now realized the magnitude of the challenge, coupled with rising expectations of markets, employees, and customers. In this report, we focus on three key areas: • An assessment of how organizations have progressed with their digital transformations in the last six years • The major challenges that organizations face as they implement their digital transformations • Key recommendations for how organizations can sustain their digital transformation journeys based on what digital masters do differently today
List(s) this item appears in: Nº 07. Novedades - Julio 2018
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El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital. 

 

 

Colección digital Acceso libre online pdf

We surveyed more than 1,300 executives in over 750 global organizations and interviewed senior executives responsible for their organizations’ digital transformation programs. Six years after our original research, organizations have had time to build capability and experience in driving digital transformation and one would expect the level of digital mastery to have progressed from 2012. However, our research does not find a clear advancement. Organizations are still struggling to turn their investments into business successes. This might reflect the difficulty for organizations
to adapt to the dizzying pace of change in technology innovation (e.g., artificial intelligence, internet of things, automation). Moreover, business model disruptions in many industries are challenging traditional value-chains. But, it could also be that organizations were overly optimistic in 2012 and have now realized the magnitude of the challenge, coupled with rising expectations of markets, employees, and customers.
In this report, we focus on three key areas:
• An assessment of how organizations have progressed with their digital transformations in the last six years
• The major challenges that organizations face as they implement their digital transformations
• Key recommendations for how organizations can sustain their digital transformation journeys based on what digital masters do differently today

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