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TOOLKIT FOR PROTECTING DIGITAL CONSUMERS : A Resource for G20 Policy Makers

OECD

By: Organización de Cooperación y Desarrollo Económico‏.
Edition information: OECD 2018Description: 97 p.Subject(s): Sociedad de la información | Comercio electrónico | civil society | policy makers | stakeholders | e -commerce | usinesses | consumersOnline resources: acceso a la publicación Summary: This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce. It is designed to serve as a practical resource for policy makers in G20 economies, which can inform and support their endeavours to create, adapt or maintain a consumer protection framework that is effective in: • ensuring consumers are empowered to take advantage of the opportunities e-commerce offers, while being adequately protected from the risks it presents • covering the wide variety of forms that e-commerce now takes, including transactions between consumers, transactions via mobile devices, and transactions that do not involve a monetary payment • supporting the further growth of competitive e-commerce markets and continued innovation in this respect, for the benefit of consumers and businesses alike Beyond policy makers, businesses, civil society, and other stakeholders who engage with and contribute to policy development processes concerning consumer protection in e-commerce may also find the toolkit usef
List(s) this item appears in: Nº 09. Novedades - Septiembre 2018
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El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital. 

 

 

Colección digital Acceso libre online pdf

This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce. It is designed to serve as a practical resource for policy makers in G20 economies, which can inform and support their endeavours to create, adapt or maintain a consumer protection framework that is effective in:
• ensuring consumers are empowered to take advantage of the opportunities e-commerce offers, while being adequately protected from the risks it presents
• covering the wide variety of forms that e-commerce now takes, including transactions between consumers, transactions via mobile devices, and transactions that do not involve a monetary payment
• supporting the further growth of competitive e-commerce markets and continued innovation in this respect, for the benefit of consumers and businesses alike
Beyond policy makers, businesses, civil society, and other stakeholders who engage with and contribute to policy development processes concerning consumer protection in e-commerce may also find the toolkit usef

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