@book{4822, author = {Cap Gemini Ernst & Young‪}, title = {eGovernment Benchmark 2018}, publisher = {Unión Europea }, year = {2018}, url = {https://ec.europa.eu/information_society/newsroom/image/document/2018-47/egovernment_benchmark_2018_background_report_F21FA84B-0254-F4DB-7B2FC4567D4AA925_55487.pdf}, Remainder of title = {Securing eGovernment for all} }