000			02091nam a22003017c 4500
001			00004565
003			ES-MaONT
005			20210820062625.0
008			180504s2018 xxu||||f ||||i00| 0 eng d
020			_a978-92-79-85628-0
024			_2DOI _a10.2759/950526 _d.
040			_cCDO
110	2		_aComisión Europea _9999
245	1		_aStudy on contractual relationships between online platforms and their professional users _bFWC JUST/2015/PR/01/0003/Lot1-02 Final Report _cEuropean Commission, Directorate-General of Communications Networks, Content & Technology
260			_bPublications Office of the European Union _c2018 _aLuxembourg
300			_a170 p.
336			_atexto (visual) _2isbdcontent
337			_aelectrónico _2isbdmedia
338			_arecurso en línea _2rdacarrier
520			_aThis study comprehensively analyses the contractual T&Cs governing the relationship between online platforms and their professional users, reviews the legal framework regarding such T&Cs in 33 countries and suggests fairness benchmarks for this contractual relationship. The aim of the study’s first part (Task 1) is to gain an understanding of whether and, if so, how online platforms' T&Cs negatively affect existing and potential professional users. To this end, the study analyses the T&Cs and community guidelines used by a wide set of online platforms. It covers 102 platforms, with a broad and appropriately balanced mix of platforms, including both large and small players, and a balanced geographical coverage. Given that a number of the large platforms (for example Amazon, Facebook, Ebay, Expedia, Salesforce, Uber, Rakuten, Zalando, Groupon, Spotify, ASOS) have been included in the review, a significant part of the overall B2B platform business within the EU is considered within this study.
650		0	_92 _aComercio electrónico
653			_adigital advertising
653			_ae-commerce
653			_alegal framework
653			_aonline payment
856	4	0	_uhttp://ec.europa.eu/newsroom/dae/document.cfm?doc_id=51624 _yacceso al documento _x0
942			_cINF
999			_c4565 _d4565