EGovernment benchmark 2019 Empowering Europeans through trusted digital public services : background report
.-- Luxemburgo : Oficina de Publicaciones, 2019.
.-- 101 pág. : il. col..
The report at hand is the Background report; this document complements the Insight report, which summarises the key findings. The goal of this report is to provide a comprehensive and detailed overview on the eGovernment assessment performed. The results on the indicators that compose the framework are presented for each life event, as well as at aggregated level across all life events. This report also includes an extensive description of the benchlearning exercise that has been performed to facilitate and encourage best practices transfer across Member States.
All rights reserved. Certain parts are licensed under conditions to the EU ; Unión Europea. Reproducción autorizada, con indicación de la fuente bibliográfica ; Unión Europea.
978-92-76-11028-6
10.2759/69277 doi
Administración electrónica
Estado miembro UE Suiza Islandia Montenegro Noruega Serbia Turquía Albania Macedonia del Norte
administración electrónica
tecnología digital
servicio público
usuario informático
administración pública
cultura digital
mercado único
evaluación comparativa de resultados
transparencia administrativa
flujo transfronterizo de datos
documento electrónico
seguridad informática
Tinholt, Dinand
Linden, Niels van der
Enzerink, Sem.
Geilleit, Roel.
Groeneveld, Anouschka.
Cattaneo, Gabriella
Aguzzi, Stefania
Pallaro, Florian
Noci, Giuliano
Benedetti, Michele
Tangi, Luca
Saverio Alfano, Alessandro.
Comisión Europea. Dirección General de Redes de Comunicación, Contenido y Tecnologías
Capgemini.
Sogeti
International Data Corporation
Politecnico di Milano
The report at hand is the Background report; this document complements the Insight report, which summarises the key findings. The goal of this report is to provide a comprehensive and detailed overview on the eGovernment assessment performed. The results on the indicators that compose the framework are presented for each life event, as well as at aggregated level across all life events. This report also includes an extensive description of the benchlearning exercise that has been performed to facilitate and encourage best practices transfer across Member States.
All rights reserved. Certain parts are licensed under conditions to the EU ; Unión Europea. Reproducción autorizada, con indicación de la fuente bibliográfica ; Unión Europea.
978-92-76-11028-6
10.2759/69277 doi
Administración electrónica
Estado miembro UE Suiza Islandia Montenegro Noruega Serbia Turquía Albania Macedonia del Norte
administración electrónica
tecnología digital
servicio público
usuario informático
administración pública
cultura digital
mercado único
evaluación comparativa de resultados
transparencia administrativa
flujo transfronterizo de datos
documento electrónico
seguridad informática
Tinholt, Dinand
Linden, Niels van der
Enzerink, Sem.
Geilleit, Roel.
Groeneveld, Anouschka.
Cattaneo, Gabriella
Aguzzi, Stefania
Pallaro, Florian
Noci, Giuliano
Benedetti, Michele
Tangi, Luca
Saverio Alfano, Alessandro.
Comisión Europea. Dirección General de Redes de Comunicación, Contenido y Tecnologías
Capgemini.
Sogeti
International Data Corporation
Politecnico di Milano