EGovernment benchmark : method paper 2020-2023 / written by Capgemini, Sogeti, ICD and Politecnico di Milano for the European Commission Directorate-General for Communications Networks, Content & Technology .-- Luxembourg : Publications Office of the European Union, October 2021 .-- 49 p. : gráf., mapas ; 1 documento PDF

This document is the eGovernment Benchmark Method Paper 2020-2023, which is the result of a method consultation (October 2019), a method workshop (February 2020) and Member State reflections on the basis of the method revision document (shared in April 2020). It also include refinements on specific life events following a method workshop (March 2021) and Member State reflections (April 2021)


10.2759/640293 doi

Administración electrónica


digital public service
online services
digital enablers
data driven
digital economy

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