| 000 -LEADER |
|---|
| fixed length control field |
03000nam a22004330i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
00006810 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
ES-MsONT |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240117092458.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
211116s2021 eu db fs i000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
978-92-76-36363-7 |
| 024 ## - OTHER STANDARD IDENTIFIER |
|---|
| Source of number or code |
doi |
| Standard number or code |
10.2759/485079 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
ES-MaONT |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
eGovernment Benchmark 2021 |
| Remainder of title |
: entering a new digital government era : insight report |
| Statement of responsibility, etc. |
/ written by Capgemini, Sogeti, ICD and Politecnico di Milano for the European Commission Directorate-General for Communications Networks, Content & Technology |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Luxembourg : |
| Name of publisher, distributor, etc. |
Publications Office of the European Union, |
| Date of publication, distribution, etc. |
October 2021 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
34 p. : |
| Other physical details |
gráf., mapas ; |
| Dimensions |
1 documento PDF |
| 336 ## - CONTENT TYPE |
|---|
| Source |
isbdcontent |
| Content type term |
texto (visual) |
| 337 ## - MEDIA TYPE |
|---|
| Source |
isbdmedia |
| Media type term |
electrónico |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
recurso en línea |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
The eGovernment Benchmark compares how governments deliver digital public services across Europe. It has become an internationally recognised study that sheds light on eGovernment in 36 European countries by evaluating so-called life events based on specific indicators. Life events include packages of government services that support citizens or entrepreneurs through key points of their lives, such as the birth of a child or starting a business. The Commission's global eGovernment maturity percentage for 2021, taking an average of the 36 countries, is 68%, and the most digitally enabled government is Malta at 96%. Overall, 81% of the evaluated services are already available online.<br/><br/>While the pandemic served as a catalyst for digitization in some areas, the crisis has not been a panacea for digitally transforming public administrations, and significant disparities remain, such as:<br/><br/>85% of central government services are available online, compared to 59% of local services.<br/>91% of business services are online, compared to 77% for citizens.<br/>Cross-border users can access less than half (43%) of the services online. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Administración electrónica |
| 9 (RLIN) |
2059 |
| 651 #0 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| 9 (RLIN) |
2198 |
| Geographic name |
Europa |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
COVID-19 |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
digital public service |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
technologies |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
transparency |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
online services |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
digital enablers |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
data driven |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
digital economy |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Comisión Europea. |
| Subordinate unit |
Dirección General de Redes de Comunicación, Contenido y Tecnologías |
| 9 (RLIN) |
1122 |
| 710 ## - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Capgemini |
| 9 (RLIN) |
2387 |
| 710 ## - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Sogeti |
| 9 (RLIN) |
3622 |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Politecnico di Milano |
| 9 (RLIN) |
1361 |
| 787 ## - OTHER RELATIONSHIP ENTRY |
|---|
| Title |
EGovernment benchmark 2021 : Entering a new digital government era : background report |
| Record control number |
00006812 |
| 787 ## - OTHER RELATIONSHIP ENTRY |
|---|
| Title |
EGovernment benchmark 2021 : Entering a new digital government era : country factsheets |
| Record control number |
00006813 |
| 787 ## - OTHER RELATIONSHIP ENTRY |
|---|
| Title |
EGovernment benchmark : method paper 2020-2023 |
| Record control number |
00006814 |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
https://op.europa.eu/es/publication-detail/-/publication/6441f9b7-4376-11ec-89db-01aa75ed71a1/language-en/format-PDF/source-search |
| Nonpublic note |
Abierto |
| Link text |
Acceso al documento |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Informes |