CYBERSECURITY
The new source of competitive advantage for retailersAutor(es):
Capgemini Digital Transformation Institute
Editor: Capgemini Descripción: 40 pTipo de contenido: texto (visual)Tipo de medio: electrónico
Tipo de soporte: recurso en líneaTema(s): Ciberseguridad y confianza | consumer | cyber-defense | protectionRecursos en línea: Acceso al documento Resumen: Many companies have invested significant amounts of money in programs and technologies to improve cybersecurity—the protection of consumer data, enterprise information, and intellectual property. But while cybersecurity is often seen in terms of the cost of mitigation—or the ramifications of a breach—it is also a business driver and can be a source of competitive advantage in the retail sector. We probed this issue in a global survey of over 6,000 consumers and 200 retail executives, as well as in interviews with experienced cybersecurity executives. The research methodology at the end of this report provides further details. Our research reveals that customer satisfaction and spending can drastically be improved by cybersecurity and data protection assurance. Yet, very few retailers are leveraging this opportunity to gain competitive advantage. This report: • Explores how cybersecurity and data protection is a business driver • Assesses retailers’ understanding of consumer expectations for cybersecurity and data privacy • Quantifies the gains for a retailer with a robust cybersecurity and data protection system • Provides recommendation on how retailers can leverage cybersecurity and data privacy to drive value and growth.
Tipo de ítem | Ubicación actual | Colección | Signatura | Estado | Notas | Fecha de vencimiento | Código de barras |
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Informes |
CDO
El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital.
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Colección digital | Acceso libre online | 1000020174994 |
Many companies have invested significant amounts of money in programs and technologies to improve cybersecurity—the protection of consumer data, enterprise information, and intellectual property. But while cybersecurity is often seen in terms of the cost of mitigation—or the ramifications of a breach—it is also a business driver and can be a source of competitive advantage in the retail sector. We probed this issue in a global survey of over 6,000 consumers and 200 retail executives, as well as in interviews with experienced cybersecurity executives. The research methodology at the end of this report provides further details. Our research reveals that customer satisfaction and spending can drastically be improved by cybersecurity and data protection assurance. Yet, very few retailers are leveraging this opportunity to gain competitive advantage. This report: • Explores how cybersecurity and data protection is a business driver • Assesses retailers’ understanding of consumer expectations for cybersecurity and data privacy • Quantifies the gains for a retailer with a robust cybersecurity and data protection system • Provides recommendation on how retailers can leverage cybersecurity and data privacy to drive value and growth.
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