The impact of digital government on citizen well-being
Autor(es):
Welby, Benjamin
Organización de Cooperación y Desarrollo Económico
Series OECD Working Papers on Public GovernanceEditor: Paris : OECD Publishing, 2019Descripción: 49 p. : il. ; 1 documento PDFTipo de contenido: texto (visual) Tipo de medio: electrónico
Tipo de soporte: recurso en líneaISSN: 1993-4351 (online)Serie normalizada: OECD Working Papers on Public Governance
Tema(s): Políticas públicas digitales | digital technologies | gobierno abierto | government | public servicesRecursos en línea: 
Acceso al documentoMás información Resumen: Informed by the OECD’s well-being framework, this Working Paper considers how the experience of civic engagement and governance is being transformed and explores how governments can harness the potential of digital technologies and data to develop better outcomes for better lives. The paper proposes that in order to maximise the relationship between digital government activity and citizen well-being, government focus should be on benefits that are not only material in terms of the quality of services, but that reflect the intellectual and emotional benefits derived from a different approach to government interactions with its constituents. The paper suggests that the relationship between digital government and citizen well-being is best encapsulated by the outcomes which follow from a government that is responsive, protective and trustworthy.
| Tipo de ítem | Ubicación actual | Colección | Signatura | Estado | Notas | Fecha de vencimiento | Código de barras |
|---|---|---|---|---|---|---|---|
Informes
|
CDO
El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital.
|
Colección digital | Disponible | 1000020175420 |
Bibliografía: 44-49
Informed by the OECD’s well-being framework, this Working Paper considers how the experience of civic engagement and governance is being transformed and explores how governments can harness the potential of digital technologies and data to develop better outcomes for better lives. The paper proposes that in order to maximise the relationship between digital government activity and citizen well-being, government focus should be on benefits that are not only material in terms of the quality of services, but that reflect the intellectual and emotional benefits derived from a different approach to government interactions with its constituents. The paper suggests that the relationship between digital government and citizen well-being is best encapsulated by the outcomes which follow from a government that is responsive, protective and trustworthy.
Haga clic en una imagen para verla en el visor de imágenes
No hay comentarios en este titulo.