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: Artificial Intelligence and its use in the public sector

Autor(es):
Berryhill, Jamie.
Organización de Cooperación y Desarrollo Económico.
Series OECD Working Papers on Public Governance: Editor: Paris : OECD Publishing, 2019Descripción: 184 p. ; 1 documento PDF.Tipo de contenido: texto (visual)
Tipo de medio: electrónico
Tipo de soporte: recurso en línea
Tema(s): Tecnologías de la información y la comunicación | AI | Artificial Intelligent | government | public sector | technologiesRecursos en línea: AbiertoAcceso al documento

Más información
Resumen: Artificial Intelligence (AI) is an area of research and technology application that can have a significant impact on public policies and services in many ways. In just a few years, it is expected that the potential will exist to free up nearly one-third of public servants’ time, allowing them to shift from mundane tasks to high-value work. Governments can also use AI to design better policies and make better decisions, improve communication and engagement with citizens and residents, and improve the speed and quality of public services. While the potential benefits of AI are significant, attaining them is not an easy task. Government use of AI trails that of the private sector; the field is complex and has a steep learning curve; and the purpose of, and context within, government are unique and present a number of challenges.
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El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital. 

 

 

Colección digital Acceso libre online pdf 1000020175871

Bibliografía: 176-184

Artificial Intelligence (AI) is an area of research and technology application that can have a significant impact on public policies and services in many ways. In just a few years, it is expected that the potential will exist to free up nearly one-third of public servants’ time, allowing them to shift from mundane tasks to high-value work. Governments can also use AI to design better policies and make better decisions, improve communication and engagement with citizens and residents, and improve the speed and quality of public services. While the potential benefits of AI are significant, attaining them is not an easy task. Government use of AI trails that of the private sector; the field is complex and has a steep learning curve; and the purpose of, and context within, government are unique and present a number of challenges.

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