GovTech Maturity Index

: the state of public sector digital transformation

Autor(es):
Dener, Cem
Banco Mundial
Series International Development in focusEditor: Washington, DC : World Bank Group, 2021Descripción: 166 p. : gráf. ; 1 documento PDFTipo de contenido: texto (visual)
Tipo de medio: electrónico
Tipo de soporte: recurso en línea
ISBN: 978-1-4648-1765-6Serie normalizada: International Development in focusTema(s): Políticas públicas digitales | Europa | gobierno abierto | gobierno digital | participación ciudadana | sector público | tecnologías | Transformación digitalRecursos en línea: Acceso al documento Resumen: GovTech is a whole-of-government approach to public sector modernization that promotes simple, efficient, and transparent government, with citizens at the center of reforms. GovTech has great potential to deliver on the promises of the digital age by improving core government systems and enhancing citizen-centric services and citizen engagement. However, turning the promises of digital solutions into tangible, measurable, and consistent outcomes remains challenging in most countries. Governments must ensure that the appropriate enabling environment exists to facilitate digital transformation, while also adapting to changing societal demands that stem from digital advancements and phenomena such as the coronavirus pandemic (COVID-19). Although existing digital government surveys and indexes are useful for monitoring progress in digital government initiatives and good practices in general, until now no single index had captured progress in all key GovTech areas based on a reliable global data set. The GovTech Maturity Index (GTMI) was developed to address this gap.
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Informes Informes CDO

El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital. 

 

 

Colección digital 2020-12-15 Acceso libre online pdf 1000020176900

GovTech is a whole-of-government approach to public sector modernization that promotes simple, efficient, and transparent government, with citizens at the center of reforms. GovTech has great potential to deliver on the promises of the digital age by improving core government systems and enhancing citizen-centric services and citizen engagement. However, turning the promises of digital solutions into tangible, measurable, and consistent outcomes remains challenging in most countries. Governments must ensure that the appropriate enabling environment exists to facilitate digital transformation, while also adapting to changing societal demands that stem from digital advancements and phenomena such as the coronavirus pandemic (COVID-19). Although existing digital government surveys and indexes are useful for monitoring progress in digital government initiatives and good practices in general, until now no single index had captured progress in all key GovTech areas based on a reliable global data set. The GovTech Maturity Index (GTMI) was developed to address this gap.

This work is available under the Creative Commons Attribution 3.0 IGO license (CC BY 3.0 IGO) http://creativecommons.org/licenses/by/3.0/igo. ; The World Bank Group

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