Digital tools for worker management and psycho-social risks in the workplace

: evidence from the ESENER survey

Autor(es):
Urzí Brancati, Cesira | Curtarelli, Maurizio
Comisión Europea Centro Común de Investigación
Series JRC Working Papers Series on Labour, Education and Technology ; 2021/12Editor: Seville : Publications Office of the European Union, 2021Descripción: 37 p. : gráf. ; 1 documento PDFTipo de contenido: texto (visual)
Tipo de medio: electrónico
Tipo de soporte: recurso en línea
Serie normalizada: JRC Working Papers Series on Labour, Education and TechnologyTema(s): Sociedad digital | Innovación | Empleo | Europa | trabajadores | lugar de trabajo | herramientas digitales | riesgos piscosociales | políticas | seguridad y salud en el trabajo | inclusión social | empleabilidadRecursos en línea: Acceso al documento

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Resumen: This article explores the association between digital technologies that enable new forms of management and the presence of psychosocial risks in the workplace, drawing on a representative survey of European establishments (ESENER 2019). It also ascertains whether occupational safety and health (OSH) preventive measures and policies may play a mitigating role in managing risks and reducing the potentially negative impact of technology. In line with the literature and with prior expectations, our analysis reveals that digital technologies enabling the new forms of management are associated to increased psychosocial risks, which in turn can result in work-related stress and other mental health issues. It also confirmed that OSH measures, such as having an action plan to prevent work related stress, help reducing psychosocial risks in the workplace, but do not mitigate the relationship between psychosocial risks and management technologies.
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This article explores the association between digital technologies that enable new forms of management and the presence of psychosocial risks in the workplace, drawing on a representative survey of European establishments (ESENER 2019). It also ascertains whether occupational safety and health (OSH) preventive measures and policies may play a mitigating role in managing risks and reducing the potentially negative impact of technology. In line with the literature and with prior expectations, our analysis reveals that digital technologies enabling the new forms of management are associated to increased psychosocial risks, which in turn can result in work-related stress and other mental health issues. It also confirmed that OSH measures, such as having an action plan to prevent work related stress, help reducing psychosocial risks in the workplace, but do not mitigate the relationship between psychosocial risks and management technologies.

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