Imagining the future of sales
Autor(es):
Globant
Editor: [S.l.] : Globant, 2022Descripción: 28 p. : il., gráf. ; 1 documento PDFTipo de contenido: texto (visual) Tipo de medio: electrónico
Tipo de soporte: recurso en líneaTema(s): Comercio electrónico
| ventas digitales | tendencias de mercado | operaciones de marketing y ventas | datos | tecnologíasRecursos en línea: 
Acceso al documento Resumen: This report is focused on Digital Sales, presenting this practice as a way to improve sales effectiveness while creating better experiences for your customers. Through interactive technology that connects data with marketing and sales operations, we can understand each buyer’s digital and non-digital touchpoints and create a personalized, customer-centric strategy.
Over the last year and a half, we have emphasized the importance of creating exceptional customer experiences to stand out from the competition. These experiences became mostly digital while in the depths of the global pandemic, and companies were forced to reinvent the way they engaged with their audiences in order to meet their evolving needs.
Many companies, however, have not figured out how to integrate new technologies and data to create personalized customer experiences that are not only exceptional, but are seamless across departments and devices. In order to accelerate their digital sales, multidisciplinary teams and advanced analytical capabilities are needed so that brands can merge business, marketing, and technology within a data-driven strategy and an omnichannel experience, all guided by a 360º consumer perspective.
| Tipo de ítem | Ubicación actual | Colección | Signatura | Estado | Notas | Fecha de vencimiento | Código de barras |
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Informes
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CDO
El Centro de Documentación del Observatorio Nacional de las Telecomunicaciones y de la Sociedad de la Información (CDO) os da la bienvenida al catálogo bibliográfico sobre recursos digitales en las materias de Tecnologías de la Información y telecomunicaciones, Servicios públicos digitales, Administración Electrónica y Economía digital.
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Colección digital | Acceso libre online | 1000020177137 |
This report is focused on Digital Sales, presenting this practice as a way to improve sales effectiveness while creating better experiences for your customers. Through interactive technology that connects data with marketing and sales operations, we can understand each buyer’s digital and non-digital touchpoints and create a personalized, customer-centric strategy.
Over the last year and a half, we have emphasized the importance of creating exceptional customer experiences to stand out from the competition. These experiences became mostly digital while in the depths of the global pandemic, and companies were forced to reinvent the way they engaged with their audiences in order to meet their evolving needs.
Many companies, however, have not figured out how to integrate new technologies and data to create personalized customer experiences that are not only exceptional, but are seamless across departments and devices. In order to accelerate their digital sales, multidisciplinary teams and advanced analytical capabilities are needed so that brands can merge business, marketing, and technology within a data-driven strategy and an omnichannel experience, all guided by a 360º consumer perspective.
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