TY  - BOOK
AU  - Welby,Benjamin
ED  - Organización de Cooperación y Desarrollo Económico
TI  - The impact of digital government on citizen well-being
T2  - OECD Working Papers on Public Governance
SN  - 1993-4351
PY  - 2019///
CY  - Paris
PB  - OECD Publishing
KW  - Políticas públicas digitales
KW  - digital technologies
KW  - gobierno abierto
KW  - government
KW  - public services
N1  - Bibliografía: 44-49
N2  - Informed by the OECD’s well-being framework, this Working Paper considers how the experience of civic engagement and governance is being transformed and explores how governments can harness the potential of digital technologies and data to develop better outcomes for better lives. The paper proposes that in order to maximise the relationship between digital government activity and citizen well-being, government focus should be on benefits that are not only material in terms of the quality of services, but that reflect the intellectual and emotional benefits derived from a different approach to government interactions with its constituents. The paper suggests that the relationship between digital government and citizen well-being is best encapsulated by the outcomes which follow from a government that is responsive, protective and trustworthy
UR  - https://read.oecd-ilibrary.org/governance/the-impact-of-digital-government-on-citizen-well-being_24bac82f-en
UR  - https://doi.org/10.1787/24bac82f-en
ER  -