TY  - BOOK
AU  - Pieterson,Willem
ED  - Comisión Europea
ED  - ICF
TI  - A starting guide on creating a digital strategy for PES: : getting started with digital strategies
T2  - Employment, Social Affairs and Inclusion
SN  - 978-92-79-99549-1 (online)
PY  - 2019///
CY  - Luxembourg
PB  - : Publications Office of the European Union
KW  - Tecnologías habilitadoras digitales
KW  - Empleo
KW  - data
KW  - digital technology
KW  - digitalisation
KW  - Information and communication technologies
KW  - innovation
KW  - Transformación digital
N2  - Information and communication technologies are increasingly important for governmental agencies and PES are no exception. From being ‘simple’ tools to improve processes in back offices or service delivery in front offices, technologies have become integral parts of the organisation. However, most PES were not designed to be digital organisations. As a result, technologies are fragmented across organisational units, resistance hampers adoption, and lack of knowledge hampers technological innovation.
UR  - https://op.europa.eu/en/publication-detail/-/publication/bb381c7d-e5b1-11ea-ad25-01aa75ed71a1/language-en/format-PDF/source-148250835
ER  -