eGovernment Benchmark 2020 : eGovernment that works for the people : insight report / a study prepared for the European Commission DG Communications Networks, Content & Technology .-- Luxembourg : Publications Office of the European Union, 2020 .-- 49 p. : gráf., mapas ; 1 documento PDF

This report, provides a comprehensive, datadriven, evaluation of progress in the digital provision of public services across the 36 countries measured. It benchmarks countries against the availability and characteristics of digital public services. It allows participating countries to better understand where they stand, where their strengths lie and where they could fare better.

978-92-76-19449-1

10.2759/24753 doi

Administración electrónica


COVID-19
digital public service
technologies
transparency
online services
digital enablers
data driven
digital economy


Comisión Europea. Dirección General de Redes de Comunicación, Contenido y Tecnologías