TY - BOOK ED - Comisión Europea. TI - eGovernment Benchmark 2020: : eGovernment that works for the people : insight report SN - 978-92-76-19449-1 PY - 2020/// CY - Luxembourg PB - Publications Office of the European Union, KW - Administración electrónica KW - COVID-19 KW - digital public service KW - technologies KW - transparency KW - online services KW - digital enablers KW - data driven KW - digital economy N2 - This report, provides a comprehensive, datadriven, evaluation of progress in the digital provision of public services across the 36 countries measured. It benchmarks countries against the availability and characteristics of digital public services. It allows participating countries to better understand where they stand, where their strengths lie and where they could fare better UR - https://op.europa.eu/es/web/eu-law-and-publications/publication-detail/-/publication/c0bd38e3-f98e-11ea-b44f-01aa75ed71a1 ER -