TY - BOOK ED - Capgemini Research Institute TI - AI and the Ethical Conundrum : : How organizations can build ethically robust AI systems and gain trust PY - 2020/// CY - [París] PB - Capgemini Research Institute KW - Inteligencia Artificial KW - customer KW - AI-enabled KW - AI systems KW - technology tools N2 - In this research, we investigate the fundamental trust and ethics issues, drawing on a survey of over 800 organizations and 2,900 consumers. We examine the risks that organizations face with regards to the trust they share with key stakeholders – from customers to employees; the extent to which organizations have operationalized ethical principles, such transparency, and fairness; and how far they have evolved their internal practices to reflect the importance of ethics in AI. UR - https://www.capgemini.com/wp-content/uploads/2020/10/AI-and-the-Ethical-Conundrum-Report.pdf ER -