Chatbots RESET A Framework for Governing Responsible Use of Conversational AI in Healthcare / World Economic Forum ; In collaboration with Mitsubishi Chemical Holdings Corporation
.-- Geneva : World Economic Forum, December 2020
.-- 37 p. : il., gráf. ; 1 documento PDF
Chatbots, or conversational artificial intelligence (AI) systems, are used increasingly by organizations to communicate with customers in a natural and easy-to-use way by embedding chatbots in websites, social network apps, smart home devices, etc. The COVID-19 pandemic has accelerated the adoption of chatbots in healthcare applications.
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Sanidad digital Inteligencia Artificial
chatbots healthcare systems COVID-19 AI Artifcial intelligence
World Economic Forum Mitsubishi Chemical Holdings Corporation