TY - BOOK ED - World Economic Forum ED - Mitsubishi Chemical Holdings Corporation TI - Chatbots RESET A Framework for Governing Responsible Use of Conversational AI in Healthcare PY - 2020/// CY - Geneva PB - World Economic Forum KW - Sanidad digital KW - Inteligencia Artificial KW - chatbots KW - healthcare systems KW - COVID-19 KW - AI KW - Artifcial intelligence N2 - Chatbots, or conversational artificial intelligence (AI) systems, are used increasingly by organizations to communicate with customers in a natural and easy-to-use way by embedding chatbots in websites, social network apps, smart home devices, etc. The COVID-19 pandemic has accelerated the adoption of chatbots in healthcare applications UR - http://www3.weforum.org/docs/WEF_Governance_of_Chatbots_in_Healthcare_2020.pdf UR - https://www.weforum.org/reports ER -