Thomas, Renny

Building the AI bank of the future : Global Banking Practice / by Renny Thomas .-- [Nueva York] : McKinsey & Company, May 2021 .-- 66 p. : tabl., gráf. ; 1 documento PDF

The report notes that the advancement of artificial intelligence (AI) technologies within financial services offers banks the potential to increase revenue at lower cost by engaging and serving customers in radically new ways, using a new model. business that we call "the AI ​​bank of the future." The articles collected here describe key milestones on a path that we believe can lead banks to deeper customer relationships, greater market share, and stronger financial performance.

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