TY - BOOK ED - Ecommerce Foundation ED - EuroCommerce ED - Amsterdam University of Applied Sciences TI - 2021 European E-commerce Report  PY - 2021/// CY - Amsterdam ; , Brussels PB - : Amsterdam University of Applied Sciences, : Ecommerce Europe KW - Comercio electrónico KW - Economía digital KW - Europa KW - ecommerce KW - e-commerce KW - transformación digital KW - sector minorista N2 - E-commerce has experienced an unprecedented growth during the COVID-19 pandemic. The sector has proven to be resilient, and the crisis has accelerated the digital transformation of both consumers and businesses. Many companies developed omnichannel commerce solutions that allowed physical shops to continue serving their customers even during the lockdowns. These developments, as well as the green transition, will continue to shape the future of not only retail but of our society as a whole. Therefore, designing future-proof and channel-neutral policies, capable of adapting to evolving companies’ realities and consumer behaviour, becomes crucial. UR - https://ecommerce-europe.eu/wp-content/uploads/2021/09/2021-European-E-commerce-Report-LIGHT-VERSION.pdf ER -