000 02342nam a22003738i 4500
001 00006596
003 ES-MaONT
005 20220207164433.0
008 210614s2021 fr ad o i|0| 0 eng d
024 _2doi
_a10.1787/9258d999-en
040 _aES-MaONT
245 0 0 _aPreparing the tourism workforce for the digital future
_c/ OECD
260 _aParis :
_bOECD Publishing,
_cJune 2021
300 _a63 p.
_b: il., gráf.
_c; 1 documento PDF
336 _atexto (visual)
_2isbdcontent
337 _aelectrónico
_2isbdmedia
338 _arecurso en línea
_2rdacarrier
490 1 _aOECD Tourism Papers ;
_vNo. 221/2
504 _aBibliografía: p. 57-59
520 _aEmbracing digitalisation throughout the tourism ecosystem will help to drive the ability of business to build resilience in a post-COVID-19 era. This will include exploiting the opportunities digitalisation opens up for marketing, product and destination development, as well as investing in human capital and skills to retain and develop a skilled workforce. To support the digital transformation of the sector, this report examines: 1) the role of digital technology in tourism and its impact on work organisation; 2) how digitalisation affects the demand for skills in the sector; and 3) the role of government in creating the conditions to support the digital transformation of tourism business models, and preparing the tourism workforce for change. Acknowledging that national policies will need to be responsive to needs across a diverse sector, with varying levels of digital maturity amongst enterprises (and people), the report presents a selection of policy considerations to prepare the tourism workforce for the digital future.
540 _aTodos los derechos reservados
_b; OECD
650 0 _aSociedad digital
_97
653 _acompetencias digitales
653 _adestinos
653 _adigitalización
653 _afuturo digital
653 _amarketing
653 _aTransformación digital
653 _aturismo
710 _aOrganización de Cooperación y Desarrollo Económico
_92843
830 _95082
_aOECD Tourism Papers
856 4 2 _uhttps://www.oecd-ilibrary.org/docserver/9258d999-en.pdf?expires=1623655130&id=id&accname=guest&checksum=CE09BCFFC4EC10D1B23228F42A71CF2A
_yAcceso al documento
_x0
_qpdf
942 _cINF
_2udc
999 _c6596
_d6596