| 000 | 02529nam a22004098c 4500 | ||
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| 001 | 00006657 | ||
| 003 | ES-MaONT | ||
| 005 | 20211005104600.0 | ||
| 006 | a o d i | ||
| 007 | cr || |||m|n|| | ||
| 008 | 210803s2021 sz d o i|0| 0 eng d | ||
| 020 | _a(paper) | ||
| 020 | _a978-92-61-34621-8 (Electronic version) | ||
| 020 | _a978-92-61-34631-7 (EPUB version) | ||
| 020 | _a978-92-61-34641-6 (Mobi version) | ||
| 024 | _d. | ||
| 040 | _aES-MaONT | ||
| 245 | 0 | 0 |
_aConsumer information, protection and rights _b: laws, regulation, economic bases, consumer networks _c/ Output Report on ITU-D Question 6/1 for the study period 2018-2021 |
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_aGeneva : _bInternational Telecommunication Union, _c2021 |
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_a72 p. _b: gráf. _c; 1 documento PDF |
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_atexto (visual) _2isbdcontent |
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_aelectrónico _2isbdmedia |
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_arecurso en línea _2rdacarrier |
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| 520 | 3 | _aDrastic changes in the telecommunication/ICT sector as a result of digitalization and technological improvements have resulted in the necessity to review traditional consumer rights regulations based on basic ICT services and suppliers. The digital transformation that is under way in economies and societies has provided consumers with a wealth of commercial opportunities, while also bringing a number of new and emerging risks. This report covers the evolving regulatory and institutional framework for consumer protection in telecommunications/information and communication technologies (ICTs), including global updates and the implications of reforms at the international, regional and country levels; consumer evolution in the wake of new digital world challenges; the formulation of a new framework for ICT consumer protection in the digital ecosystem; fostering consumer empowerment and engagement; and conclusions and guidelines. | |
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_aSome rights reserved. This work is licensed to the public through a Creative Commons AttributionNon- Commercial-Share Alike 3.0 IGO licence (CC BY-NC-SA 3.0 IGO) _b; ITU |
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| 650 | 0 |
_aPolíticas públicas digitales _92192 |
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| 653 | _aderechos de los consumidores | ||
| 653 | _adigitalización | ||
| 653 | _amarco de protección | ||
| 653 | _aregulación | ||
| 653 | _atecnología | ||
| 653 | _aTIC | ||
| 653 | _aTransformación digital | ||
| 710 | 2 |
_aUnión Internacional de Telecomunicaciones _91433 |
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| 856 | 4 | 0 |
_uhttps://www.itu.int/en/myitu/Publications/2021/07/22/12/33/Consumer-information _yAcceso al documento _x0 _qpdf |
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_cINF _2udc |
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