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003 ES-MaONT
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035 _aUNCTAD/SER.RP/2021/15
040 _aES-MaONT
100 1 _95294
_aChung, Alex
245 1 0 _aConsumer trust in the digital economy
_b: the case for online dispute resolution
_c/ Alex Chung, Ying Yu, UNCTAD
260 _aGeneva :
_bUnited Nation Publications,
_cNovember 2021
300 _a36 p.
_b: il., grab., tab.
_c; 1 documento PDF
336 _2isbdcontent
_atexto (visual)
337 _2isbdmedia
_aelectrónico
338 _2rdacarrier
_arecurso en línea
490 _aUNCTAD Research Paper
_v; No. 72
504 _aBibliografía: p. 29-36
520 _aAs e-commerce expansion surges, consumer trust remains fragile. This mismatch, greatly fuelled by the COVID-19 pandemic, reveals disparities between the rapid pace with which consumer activities are being migrated online and inadequate consumer protection. Dispute resolution mechanism has been proposed by consumer experts as an essential tool that helps to foster trust.
540 _aTodos los derechos reservados
_bUnited Nations
650 7 _aComercio electrónico
_92
650 7 _aEconomía digital
_2
_92223
653 _ae-commerce
653 _aconfianza
653 _aconsumidor
653 _adisputas en línea
653 _aprotección al consumidor
700 1 _95295
_aYu, Ying
710 2 _91025
_aConferencia de las Naciones Unidas sobre Comercio y Desarrollo‏
710 2 _91307
_aNaciones Unidas‏
830 _95296
_aUNCTAD Research Paper
856 _qpdf
_uhttps://unctad.org/system/files/official-document/ser-rp-2021d15_en.pdf
_x0
_yAcceso al documento
942 _2z
_cINF
999 _c6807
_d6807