| 000 -LEADER |
|---|
| fixed length control field |
02312nam a2200325 c 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
00004198 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
ES-MaONT |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20211006062546.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170511s2017 sp ||||frt 0| u|eng u |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CDO |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Faggiano, Andrea |
| 9 (RLIN) |
2110 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Telecom retail & consumer protection |
| Remainder of title |
: Just a compliance challenge, or a differentiation opportunity? |
| Statement of responsibility, etc. |
/ Andrea Faggiano, Giancarlo Agresti, Giulia Strusi |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Name of publisher, distributor, etc. |
Arthur D. Little |
| Date of publication, distribution, etc. |
diciembre 2016 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
10 p. |
| Other physical details |
gráf. |
| Dimensions |
1 documento PDF |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
texto (visual) |
| Source |
isbdcontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
electrónico |
| Source |
isbdmedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
recurso en línea |
| Source |
rdacarrier |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Los jugadores de telecomunicaciones dedican importantes recursos a cumplir con la regulación de la protección al consumidor y minorista (RCP), creando procesos y herramientas horizontales complejos que abarcan varios departamentos. A pesar de esto, la complejidad del tema y el flujo continuo de nuevas reglas a menudo se traducen en acciones imprudentes (eventualmente castigadas por instituciones reguladoras). Con el apoyo de algunos de los grupos de telecomunicaciones más importantes, Arthur D. Little ha desarrollado un marco único para una comprensión holística de dicha regulación. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Telecom players dedicate significant resources to complying with retail & consumer protection (RCP) regulation, having created complex horizontal processes and tools spanning several departments. Despite this, the complexity of the subject and the continuous flow of new rules often translate into unwise actions (eventually punished by regulatory institutions). With the support of some of the most important telecom groups, Arthur D. Little has developed a unique framework for a holistic understanding of such regulation. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Tecnologías habilitadoras digitales |
| 9 (RLIN) |
18 |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
consumer |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
policy |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
protection |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
regulation |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Agresti, Giancarlo |
| 9 (RLIN) |
2109 |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Strusi, Giulia |
| 9 (RLIN) |
2108 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://biblio.ontsi.red.es:8080/intranet-tmpl/prog/img/local_repository/koha_upload/ADL_Telecom_Retail_and_Consumer_Protection.pdf">https://biblio.ontsi.red.es:8080/intranet-tmpl/prog/img/local_repository/koha_upload/ADL_Telecom_Retail_and_Consumer_Protection.pdf</a> |
| Link text |
Documento |
| Nonpublic note |
Restringido |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="http://www.adlittle.com/viewpoints.html?&no_cache=1&view=788">http://www.adlittle.com/viewpoints.html?&no_cache=1&view=788</a> |
| Link text |
Más información |
| Nonpublic note |
Abierto |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Informes |